Accessing your Uphold account through a computer is straightforward, but it also involves security layers to keep your profile safe. Each login attempt requires verification through your mobile device and, if enabled, two-factor authentication. Here’s how the process works:
Go to https://uphold.com and select Log in.
Type in your registered email address.
Confirm the sign-in request using your approved mobile device.
Enter your 2FA code, if you’ve activated it.
Once verified, your dashboard will open.
Security tip: Avoid logging in from shared or public devices, and always keep your mobile app updated.
What to Do if You Can’t Log in to Uphold
It’s common to run into login problems, especially if you’ve changed devices or forgotten your credentials. Most issues can be resolved quickly by following these checks:
Basic checks
Make sure your email and password are correct.
Confirm that Uphold isn’t experiencing a service outage.
Look for security notifications in your email inbox.
Ways to recover access
Click on Forgot password? and reset your credentials.
If 2FA codes fail, resync your device’s clock or use a backup method.
If your phone is lost or stolen, request account recovery with ID verification.
If none of these options work, reach out to Uphold’s support team and provide details about your login attempts.
How to Reset Your Uphold Password
If you’ve misplaced your password or just want a stronger one, resetting it is quick and simple. Follow these steps:
Select Forgot password? from the login screen.
Enter your registered email address.
Check your inbox (and spam folder) for the reset link.
Click the link and create a new password.
Creating a secure password
Use at least 12–16 characters with numbers, capitals, and symbols.
Avoid using personal information like birthdays or names.
Consider storing it safely in a password manager.
Setting Up Two-Factor Authentication (2FA)
Two-factor authentication adds an extra layer of defense to your Uphold account. Even if someone learns your password, they cannot access your account without your verification code.
To enable 2FA:
Open your Uphold profile and go to Settings > Security.
Select either SMS verification or an authenticator app.
Follow the setup prompts and securely save your recovery codes.
Best practices
Authenticator apps are more secure than SMS codes.
Keep backup codes in a safe offline location.
Update your 2FA settings before switching to a new phone number.
Accessing the Uphold Enterprise Portal
The Enterprise Portal gives organizations a secure way to manage accounts, roles, and integrations. Logging in depends on how your company has set up access:
Methods to log in
Email and password: Typically used by smaller organizations.
Single Sign-On (SSO): Large teams may use company credentials.
Multi-Factor Authentication: Often required for admin-level accounts.
Admin recommendations
Review and update user permissions regularly.
Require MFA for all staff members.
Keep a documented plan for account recovery in case of lockouts.